What If the ā€œUse My Existing Payroll Serviceā€ Is Not Available In QuickBooks

 

Problem

When we try to add a company or Federal Employer Identification Number to an existing Do-It-Yourself (DIY) QuickBooks Desktop Payroll service, the Use my existing payroll service option is not available.
 

Expected Result

The user must be able to add the additional EIN to the existing payroll subscription.
 

Assumptions

It is assumed that the user has an existing DIY QuickBooks Desktop Payroll service.
 

Details

  • The option of ā€œUse my Existing Payroll Serviceā€ will become unavailable in the following conditions:
  • The user has a QuickBooks Desktop company file in which the payroll subscription is not validated.
  • The user has just installed QuickBooks Desktop and do not have the company file available for using a validated payroll subscription.
  • In case you have a company file with an active subscription, follow the givensteps to Use My Existing Payroll Service option.

 

Step 1:

Open the existing file that has a payroll subscription.
 

Step 2:

To validate subscription, update the tax table on this file.
 

Step 3:

Once you are finished with the update, close the company file.
 

Step 4:

Open the company file of the EIN you wish to add to your subscription.
 

Step 5:

Go to the toolbar, click Employees > Payroll > Use My Existing Payroll Service.
 


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