How To Set Up Quickbooks Email Service


  • Sometimes you may face some issues while sending forms in QuickBooks Desktop using the emails ending with “” or “” and not able to send reports and invoices.
  • This is usually caused due to the port settings required by the Cox or CableOne STMP server.



First of all make sure you have followed the instructions of the following article in order to setting-up your Cox email account (as your webmail) in QuickBooks for emailing:-

Setting up Quickbooks Email Serviceā€¦


  • The settings of Cox’s standard SMTP are not using SSL or login information when sending emails. QuickBooks requires the login information, and it prefers the SSL connections.
  • Therefore, Cox’s standard using port 25 and not the SSL connection with SMTP and it will not work with QuickBooks.
  • The solution is that you can use the alternate option of port 587 with SSL. If the port 587 does not work, then there is also an alternate port that mostly works and that is – port 465.
  • On the other hand, CableOne uses the Google servers, so instead of using “other” in the Add Email Info section in the provider field, you have to choose “Gmail”.
  • Now, use the port 587 (which mostly works) or 465.Make sure you have checked the SSL box, and then click OK.


Kristin is a content strategist at Techarex Networks. Kristin follows the B2B technology space closely and loves to write on the latest changes in technology, futuretech and fixes for day to day how to issues. Besides writing Kristin also loves music, moves and skating.

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