How to Fix Issue of Getting Error while Sending email via Outlook in QuickBooks Desktop
While trying to email a report or the transaction, there you can get an error message like “QuickBooks is unable to send your email to Outlook Close any open Outlook windows and try again”.
This may be caused due to several reasons such as:-
- incorrect email preference
- MAPI32.dll file damaged
- QuickBooks or Outlook installation damaged
- Outlook is open in the background while sending via QuickBooks
How to Fix the Issue
Intuit recommends following solutions:-
Make sure the QuickBooks is not running as administrator
Right-click QuickBooks> Properties> Compatibility tab
Deselect “Run this program as Administrator”
Click OK, Exit, Restart QuickBooks
Your email preferences should be set correctly
Select Edit > Preferences > Send Forms.
Click My Preferences tab, select QuickBooks E-mail, and click OK
Select Edit > Preferences > Select Outlook, click OK.
Now close QuickBooks and all the other programs and Restart Windows.
Reopen QuickBooks and Email the report or transaction.
Make sure that your email preference is set correctly in Internet Explorer.
Open Internet Explorer> Tools > Internet Options.
Click on the Programs tab.
In the Programs tab, ensure that you’ve selected the correct email program as the default email program.
Close all programs
Go to C: drive> Windows> System32
Double click fixmapi.exe, and follow the instructions.
Try a Clean install of QuickBooks