Exchange 2016-Create User Mailboxes

How to create Exchange 2016 mailboxes with the Exchange admin center (EAC) or with the Exchange Management Shell.

 

Mailboxes are the most commonly recipient kind used by information workers in an Exchange organization. Every mailbox is related with an Active Directory user account. The user might use the mailbox to send and receive messages, and to save and store messages, tasks, appointments, documents, and notes. Use the EAC or the Exchange Management Shell to build user mailboxes.

 

You might also generate user mailboxes for currently existing users which might have an Active Directory user account however don’t have a corresponding mailbox. This is also called mailbox-enabling existing users.

 
 

What do you require to know before you start?

 

  • Estimated time to finish each user mailbox activity or task: 2 to 5 minutes.
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  • When you build a new user mailbox, you cannot use an apostrophe (‘) or a quotation mark (“) in the alias or the existing user logon name as these characters are not supported. Though you may not receive an error in case you create a new mailbox utilizing unsupported characters, such characters may cause problems at later stage. For instance, users that have been allotted access permissions to a mailbox that was created using an unsupported character might experience problems or unexpected behavior.
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  • You require to be allotted permissions before you may perform this procedure or procedures.

 

Create a new user mailbox. Use the EAC for creating a user mailbox

 

  1. Going in the EAC, navigate to surf on Recipients > Mailboxes.
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  3. Click on New > User mailbox.
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  5. Going on the New user mailbox page, in the Alias box, enter the user’s alias, which mentions the email alias for the user. The user’s alias is the part of the email address on the left side of the at (@) symbol. It should be unique in the forest.

 

Kindly Note:
In case you leave this box empty or blank, the value from the user name portion of the User logon name can be used for the email alias.

 
 

Choose one of the following options:

 

  • Existing user Choose to mail-enable and make a mailbox for an existing user.
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  • Click and select Browse to open the Select User – Entire Forest dialog box. This dialog box will displays a list of Active Directory user accounts in the forest which aren’t mail-enabled or are not equipped with the Exchange mailboxes. Choose the user account you wish to mail-enable, and then click on OK. In case you select this option, you don’t have to offer user account information as this information already present in the Active Directory.
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  • New user Choose to create a new user account in Active Directory and make or create a mailbox for this existing user. In case you choose this option, you may have to provide the necessary user account information.

 

Kindly Note:
The Active Directory account which is associated with user mailboxes should reside in the same forest as the Exchange server. To make or create a mailbox for a user account which resides in a trusted forest, you might have to create a linked mailbox.

 
 

In case you choose a new user in Step 4, finish the following boxes over the New user mailbox page. Else skip to Step 7.

 

  • First name Use this box to enter the first name of the user.
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  • Initials Use this box to enter the initials of the user.
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  • Last name Use this box to enter the last name of the user.
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  • * Display name Use this box to enter a display name for the user. This is the name which is listed over the mailbox list present in the EAC and in the shared address book. By default, automatically this box is going to be populated with the names you type in the First name, Initials, and Last name boxes. In case you did not use those boxes, you should still enter a name in this box as it is needed. The name cannot exceed from 64 characters.
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  • * Name Utilize this box to enter a name for the user. This is the same name that’s listed in Active Directory. This box is also duly populated with the same names you enter in the First name, Initials, and Last name boxes. In case you did not use those types of boxes, you should still type a name as this box is needed. This name also cannot be exceeding from 64 characters.
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  • Organizational unit You can choose an organizational unit (OU) other than the default (which is the recipient scope). In case the recipient scope is fix to set to the forest, the default value is assign to the Users container in the Active Directory domain which contains the computer on which the EAC is executing. In case the recipient scope is set to a particular domain, the Users container in that domain is selected by default. If the recipient scope is set to a specific OU, that OU is selected automatically by default.
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  • To choose a different OU, click over the Browse. The dialog box displays all OUs in the forest which are within the mentioned scope. Choose the desired OU and then click and select on OK.
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  • * User logon name Use this box to type the name which the user is going to use to sign in to the mailbox and to log on to the domain. The user logon name constitute of a user name on the left side of the at (@) symbol and a suffix on the right side. Generally, the suffix is the domain name in that the user account resides. Kindly note that you can’t use an apostrophe (‘) or a quotation mark (“) in the user logon name as these characters are not supported and backed.
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Kindly Note:
In case the value for the user name is distinguished than the value used in the Alias box, then the user’s email address and the user logon name will be distinguished.
     

  • * New Password In this box enters the password which the user should use to sign in to his or her mailbox.

 

Kindly Note:
Ensure that the password you enter must complies with the password length, complexity, and history requirements of the domain in which you are making the user account.

 

  •  * Confirm password Use this box to confirm the password which you entered in the Password Box

 

  • Require password change on next logon Choose this check box in case you wish the user to reset the password while they first sign in to the mailbox.

 

In case you choose this check box, at first sign-in, the new user is going to be prompted with a dialog box that is to change the password. The user won’t be permitted to perform any tasks till the password is successfully altered.

 

Click to select on More options to setup and configure the following boxes. Else , skip to Step 7 for saving the new user mailbox.

 

  • Specify the mailbox database Use this choice for mentioning a mailbox database rather than permitting Exchange to choose a database for you. Click and select the option Browse to open the Select Mailbox Database dialog box. This mentioned dialog box lists all the mailbox databases in your Exchange organization. By default, automatically the mailbox databases are sorted by name. You may also choose the title of the corresponding column to sort the databases by server name or version. Choose the mailbox database you wish to use, and then select and click on OK.
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  • Create or build local archive storage for this user Choose this check box to create an archive mailbox for the mailbox. In case you build an archive mailbox, mailbox items is going to be moved by default, automatically from the primary mailbox to the archive, based on the default retention policy settings or those you define.
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  • Navigate to click on Browse for selecting a database which resides in the local forest to store the archive mailbox.
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  • Address book policy Use this option to mention an address book policy (ABP) for the mailbox. ABPs constitute of a global address list (GAL), a room list, an offline address book (OAB), and a set of address lists. When allotted to mailbox users, an ABP offers them with access to a tailored or customized GAL in Outlook and Outlook Web App.

 

In the drop-down list, choose the policy which you wish to associated with this mailbox.

 

When you have completed the above steps, click on Save bottom to create the mailbox.

 

Use the Exchange Management Shell to make a user mailbox

This example is going to create a new user account and mailbox for Pilar Pinilla with the following given details:

 

  • The alias given is pilarp
  • The first name mentioned is Pilar and the last name is Pinilla
  • The given name and display name is Pilar Pinilla
  • The user logon given name is [email protected]
  • The password is mentioned is Pa$$word1
  • The mailbox is going to be created in the default OU. To mention a different OU, you may use the Organizational Unit parameter.

New-Mailbox -Alias pilarp -Name “Pilar Pinilla” -FirstName Pilar -LastName Pinilla -DisplayName “Pilar Pinilla” -UserPrincipalName [email protected] -Password (ConvertTo-SecureString -String ‘Pa$$word1’ -AsPlainText -Force)

 
 

How will you come to know that this worked?

 

To validate that you’ve successfully made a user mailbox, perform one of the following:

  • In the EAC, navigate to surf on Recipients > Mailboxes. The new user mailbox is depicted in the mailbox list. In Mailbox Type, the type is indicated to User.
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  • In the Exchange Management Shell, execute the following command to display the information concerning to the new user mailbox.

 

Get-Mailbox <Name> | FL Name, RecipientTypeDetails, PrimarySmtpAddress

 
 

Create or building a mailbox for an existing user

 

You may also create or build user mailboxes for existing users which have an Active Directory user account however don’t have a corresponding mailbox. This is referred as mailbox-enabling of existing users. After you mailbox-enable an existing user, the user now allowed to send and receive email messages.

 
 

Use the EAC to create a mailbox for an existing user

 

  1. Over the EAC, navigate to surf on Recipients > Mailboxes.
  2. Click on New > User mailbox.
  3. Going on to the New user mailbox page, in the Alias box, enter the user’s alias, which mention the email alias for the user. The user’s alias is the part of the email address on the left side of the ‘at (@)’ symbol. It should be unique in the forest.
Kindly Note:
In case you leave this box blank, then the value from the user name section of the User logon name is utilized for the email alias.

 

  1. To select, click on the Existing user.
  2. To select, click over the Browse to open the Select User – Entire Forest dialog box. This dialog box shows a list of Active Directory user accounts in the forest which aren’t mail-enabled or not equipped with the Exchange mailboxes. Now, choose the user account you wish to mail-enable, and now, click on OK.

 

While you create or make a mailbox for an existing user, you don’t require providing account information as this information already present in the Active Directory.

 

Kindly Note:
The Active Directory account which is associated with user mailboxes should reside in the same forest as the Exchange server. To make a mailbox for a user account which resides in a trusted forest, you might have to create a linked mailbox.

 

To select, click on More options to setup and configure the following boxes. Else, skip on to the Step 7 to save the new user mailbox.

 

  • Mention the mailbox database Use this choice to mention a mailbox database rather than of allowing Exchange to choose a database for you. Click to select the option Browse to open theSelect Mailbox Database dialog box. This mentioned dialog box lists all the mailbox databases in your Exchange organization. By default, automatically the mailbox databases are got sorted by name. You may also select the title of the corresponding column to sort the databases, sorted by server name or its version. Choose the mailbox database you wish to use, and then select button OK.
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  • Create or make local archive storage for this user Choose this check box to build an archive mailbox for the mailbox. In case you create an archive mailbox, mailbox items is going to be moved automatically from the primary mailbox to the archive, depending upon the default retention policy settings or those which was define by you.
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  • Surf to click over the Browse to choose a database which resides in the local forest to store and save the archive mailbox.
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  • Address book policy standards: Using this option specifies an address book policy (ABP) for the mailbox. ABPs is consistent of a global address list (GAL), a room list, an offline address book (OAB), and a set of address lists. When allotted to mailbox users, an ABP offers them with access to a tailor or customized GAL in Outlook and Outlook Web App.
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  • In the drop-down list, choose the policy which you want to be associated with this mailbox.
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  • When you’re completed above steps, click on Save to create the mailbox.

 

 

Use the Exchange Management Shell to create a mailbox for an existing user

 

This instance creates a mailbox for the present existing user [email protected] on the Exchange database named as UsersMailboxDatabase.

 

Enable-Mailbox [email protected] -Database UsersMailboxDatabase
You may also use the Enable-Mailbox cmdlet to mail-enable several users. You might do this by piping the outcomes of the Get-User cmdlet to the Enable-Mailbox cmdlet. While you execute the Get-User cmdlet, you should return only users which aren’t already mail-enabled. To get this done, you require mentioning the value User with the RecipientTypeDetailsparameter. You might also restrict the outcomes returned by utilizing the Filter parameter to request only users which meet the criteria you mentioned. You then pipe the outcomes to the Enable-Mailbox cmdlet.

 

For instance, the following command mailbox-empowers users who are not already mail-enabled and which have a value in the UserPrincipalName property, which helps ensure which you don’t inadvertently turn a system account to a mailbox.

 

Get-User -RecipientTypeDetails User -Filter {UserPrincipalName -ne $Null} | Enable-Mailbox

 

How did you come to know that this worked?

 

To validate that you’ve successfully made a mailbox for an existing user, perform the following:

 

In the EAC, navigate to go on Recipients > Mailboxes. The new mailbox-enabled user is viewed in the mailbox list. Under Mailbox Type, the mentioned type is User.
 

In the Exchange Management Shell, execute the following command to show the information regarding the new mailbox-enabled user.

 

Get-Mailbox <Name> | FL Name,RecipientTypeDetails,PrimarySmtpAddress
Please note that value for the RecipientTypeDetails property is UserMailbox.

Kristin is a content strategist at Techarex Networks. Kristin follows the B2B technology space closely and loves to write on the latest changes in technology, futuretech and fixes for day to day how to issues. Besides writing Kristin also loves music, moves and skating.

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