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Assigning Admin Roles in Office 365

Now, an Exchange admin doesn’t require any permission from Office global admin right holders for the sake of managing exchange online. This is one example of assigning office 365 admin roles. The roll-out of this feature has led to decentralization of workload related administrative authority. These work load specific administrator roles are assigned to organization’s IT administrators for Exchange Online, SharePoint Online and Skype for Business Online. Thus the administrator of the particular workload will have the control of all the relevant tools and settings for efficacious administration.

Let us consider SharePoint online administration as an example. As a SharePoint online administrator you have access to all the related the controls and settings that are required for a businesslike management. The SharePoint admin is only responsible for managing SharePoint site collection, configuring SharePoint settings and reaching out to SharePoint admin center for any additional capacity requirement. However, a sharepoint online admin cannot access other office 365 service controls.

Assigning admin roles is totally based on the size of an organization. You assign different admin roles to a queue of administrators enabling them to performing different functions in the best possible way.

An organization can have following admin roles to be assigned to different administrators:

  1. Global administrator:

A global admin is the one who signs up to purchase Office 365. A global admin is the identity among all the admins who has access to all the administrative features.

  1. Billing administrator:

The jurisdiction of billing administrator extends to making purchases, managing subscriptions, managing support tickets, and monitoring service health.

  1. Password administrator:

Role of a password admin is restricted to resetting password for users and other password admins. The role also includes resetting passwords, managing service requests, and monitoring service health.

  1. Service administrator:

A service admin manages service requests and monitors service health. But, it is important for a global admin to assign user administrative permissions to a service before assigning any user a service admin role.

  1. User management administrator:

A user cannot perform the tasks of deleting global admin, creating other admin roles, or resetting passwords for billing, global, and service admins. His roles and responsibilities include passwords resetting but not for those mentioned above, monitoring service health, and managing user accounts, user groups, and service requests.

  1. Exchange administrator:

An exchange admin can easily access to Exchange Online through the Exchange admin center (EAC), and can implement almost any function or feature in Exchange Online.

  1. SharePoint administrator:

A SharePoint admin can only access SharePoint Online via the SharePoint Online admin center, and can perform almost any task in SharePoint Online.

  1. Skype of business administrator:

A Skype of business admin has access to only Skype for Business through the Skype for Business admin center, and is responsible for performing almost any task in Lync Online.

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